Effective Date: May 27, 2026

Welcome to It’s A Proper Clean, LLC. By using our services, communicating with our team, scheduling services, requesting estimates, or otherwise engaging with our company, you agree to the following Communication Terms & Conditions.

It’s A Proper Clean, LLC
Website: itsaproperclean.com
Phone: 314-805-9956
Email: mikehart@itsaproperclean.com

CEO: Erica Campbell, CEO of It’s A Proper Clean, LLC

By becoming a customer, requesting services, scheduling appointments, communicating with our company, or otherwise providing your contact information to It’s A Proper Clean, LLC, you consent to receive communications from us regarding our services.

These communications may include:

• Appointment reminders 
• Scheduling confirmations 
• Service updates 
• Estimate follow-ups 
• Billing notifications 
• Customer support messages 
• Rescheduling notifications 
• General service-related communications 

It’s A Proper Clean, LLC may utilize an AI-assisted receptionist and automated communication systems to help serve customers efficiently.

This may include:

• AI-assisted phone calls 
• Automated or AI-assisted text messages (SMS) 
• Appointment reminders 
• Follow-up communications 
• Voicemail messages 
• Scheduling assistance 
• Customer service communication 

These communications are intended solely to improve customer service, scheduling, and communication efficiency.

It’s A Proper Clean, LLC does not send random spam messages. Communications are generally limited to existing customers, prospective customers who have contacted us, or individuals who have otherwise interacted with our business regarding services.

Message frequency may vary depending on services requested, scheduling needs, or customer communication.

Message and data rates may apply depending on your mobile carrier plan.

You may opt out of text messages at any time by replying:

STOP — to stop receiving text messages
HELP — for assistance

Please note that opting out of messages may limit our ability to provide appointment reminders or service updates.

Customers are responsible for providing accurate and current contact information. It’s A Proper Clean, LLC is not responsible for missed appointments, delayed communications, or service issues caused by incorrect phone numbers, emails, or outdated customer information.

While we strive to provide reliable communications, It’s A Proper Clean, LLC does not guarantee uninterrupted or error-free phone, text, or automated communication services. Technical issues, carrier delays, outages, or system interruptions may occasionally occur.

We value your privacy. Customer information provided to It’s A Proper Clean, LLC is used solely for business operations, scheduling, customer service, billing, and communication related to services.

We do not sell customer personal information to third parties.

Customer information may be shared with trusted service providers solely for the purpose of facilitating communication, scheduling, payment processing, or operational support.

To the fullest extent permitted under Missouri law, It’s A Proper Clean, LLC, including its owners, officers, employees, contractors, representatives, and affiliates, shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from communication delays, missed messages, automated communication errors, technical failures, or interruptions in service.

These Terms & Conditions shall be governed and interpreted under the laws of the State of Missouri.

Any disputes arising from these terms or communications with It’s A Proper Clean, LLC shall be handled in the appropriate courts located in St. Louis County, Missouri.

It’s A Proper Clean, LLC reserves the right to modify or update these Terms & Conditions at any time. Updated versions will be posted on this website with a revised effective date.

If you have any questions regarding these Terms & Conditions or communications from It’s A Proper Clean, LLC, please contact us:

It’s A Proper Clean, LLC
Phone: 314-805-9956
Email: mikehart@itsaproperclean.com
Website: itsaproperclean.com